FAQ & Support
Q1： Color Differences
A1：All product photos and details are taken from real items. However, due to lighting or differences in computer monitors, there may be some color variation. This is normal. Thank you for your understanding!
Q2：How do you handle defects?
A2：Handmade artificial flowers cannot be perfect like machine-made products. So, some items might have small flaws – that’s part of their handmade character! Before we ship, we check each item carefully to make sure it’s in good condition.
Q3：Do you offer OEM & ODM?
A3：Yes, we accept OEM and ODM projects. If you need this service, please tell us your specific requirements.
Q4：What is the MOQ for artificial flowers?
A4：The minimum order quantity (MOQ) depends on the type of flower. We accept mixed orders.
Q5：Payment Terms
A5：We accept T/T, L/C, PayPal, and Alibaba Trade Assurance orders. If you need to pay in another way, please discuss it with us.
Q6：Can you provide samples if I’m not sure about the quality?
A6：Yes, we can provide samples. Please tell us your detailed sample requirements.